Why a good "About Us" paragraph carries more weight than it seems
On most websites, the About page is the second-most visited after the home. People want to know who they're dealing with before they buy or hire. Yet most companies fill it with empty text, packed with generic adjectives: "leaders in the market, committed to quality and innovation." That paragraph adds no value. It's noise.
A good About paragraph does four things in under 120 words: it answers who you are, what you do, for whom, and why they'd choose you. It doesn't talk about the company; it talks about the customer and how you help them.
The four-block structure
- Identity and origin: "Aurum was founded in 2022..." β one sentence to anchor the reader.
- What you do: "...we build electronic invoicing tools..."
- For whom: "...for US freelancers..."
- Differentiator: "...who need to invoice without accountants or spreadsheets." Closes with the concrete promise.
Done well, the paragraph fits in 60-120 words and has rhythm: short sentence, medium sentence, short sentence. People read two sentences, decide whether to continue, and the third is the one that closes.
Common mistakes that empty out the paragraph
- Empty adjectives: "leading", "innovative", "committed". Identify nothing.
- Unfocused chronology: "Founded in 1992 by John Smith as a family business..." Nobody cares about the genealogy.
- Talking about yourself instead of the customer: "Our mission is to be the best..." Better: "We help freelancers..."
- Jargon: "We deploy omnichannel hyperautomation solutions..." If your customer doesn't say those words, drop them.
- Excessive length: 400 words of About don't get read. 120 do.
Tone: first person, third person, or founder voice
- First person plural ("we"): warm, direct. Works for SaaS, agencies, startups. "We believe..."
- Third person ("Aurum is..."): institutional, formal. Works for finance, legal, healthcare, government.
- Founder voice ("When I started Aurum in 2022..."): personal, narrative. Works for founder-led companies, especially in consulting or creator economy.
The choice matters less than the consistency: if you pick "we" on the About page, the rest of the site should keep it.
Where to show it and where not to
The full paragraph lives on /about. A shorter version β 30-50 words β goes in the site footer for SEO and brand reinforcement. A longer version β 200-300 words β goes in the sales proposal or pitch deck. Same information, three lengths by context.
How to test whether your paragraph works
- Show it to 3 people who don't know the company. Ask them to describe what you do in one sentence.
- If they describe it differently, focus is missing. If they describe it the same, it works.
- Ask them to recall one word two minutes later. If nobody can, it's empty.
- Strip adjectives one by one: if the sentence still works, they were filler.